Frequently Asked Questions

Yes, we do. We are pleased to partner with Payl8r. We offer 0%* finance options for both our SMP treatment and training courses. Please be sure to read the T’s & C’s regarding finance with Payl8r they are an external 3rd party that provide the finance option. Finance Options available here and Finance Calculator here. 

Yes, it can. However, we have never had an instance where a client requested this.

Following our first consultation with you, we like to give you a day or so to process your options Once you have done this, we can schedule your first treatment.

The process consists of several treatment sessions. From start to finish, the process usually takes 4-5 weeks and typically it would look like this:

1^st Session – 3-4 hours, followed by an interval of 10 – 14 days.

2^nd Session – 2-4 hours, followed by another interval of 2 – 3 weeks.

3^rd Session – 1-4 hours – followed by perfection

Yes, and our clients can rest-assured that hygiene is a top priority for the Scalpology Team. We use sterile gloves, and single-use needles that are disposed of using the prescribed Sharps Canisters.

Absolutely.  Our practitioners are highly trained and skilled and their professional approach to all aspects of what they do, is the reason we have earned the trust of our clients.

Yes, the initial results are very exciting because you’ll see an instant hairline.  The natural pigments we use will often lighten slightly during the first four weeks, and this is normal.  The slight redness following treatment will also fade within a few days.

According to our clients, our treatments render 100 % authentic results.  Many people choose to keep their SMP treatment a secret and the fact that they can do it so successfully, bears testimony to the realistic results.

It will fade slightly over the course of the first four weeks, but we make provision for this and after treatment the colour will be your desired shade.

That’s entirely up to you.  Some people like to have a maintenance treatment once every three to six years. However, given the right care, your SMP should be forever.  We especially caution our clients against over exposure to the sun, because sunburn can cause damage (not just to your SMP).

Technically no, but the treatment successfully hides your scars, so they will become invisible because they blend in.

Yes – we take enormous pride in our work and our treatments carry a one year guarantee from the first session.  The guarantee is limited to one touch-up session, and any further style or colour changes will naturally be subject to our usual fees.

Absolutely! We will work with you and draw a proposed design for you to approve.

Most people do not find the treatment painful, while others describe it as mildly painful at worst.  If you want to take painkillers, Ibuprofen or Paracetamol taken an hour before the treatment should be ample.  The discomfort does not continue beyond the treatment session.

The needle is a three-point micro.

Absolutely.  Hair loss is non-discriminate and so are we